What is the refund policy? - Shipt

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Oh no! If an item is missing, damaged, or incorrect on your order, you can request a refund within 7 days . It

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A first…asked me to refund the $9.99 because I texted them to let them know I was going to be late! 😂 called shipt and dropped it like it was a hot

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First time this ever happened to me, customer didn't cancel but told me to stop driving to deliver her order as I'm already omw because she didn't have every item on her