J.Crew was the first big retail chain to file bankruptcy in the wake of coronavirus lockdowns. But analysts say J.Crew's struggle started years earlier, as its debt mounted and it lost touch with its customers. Illustration: Carter McCall/WSJ
J.Crew was the first big retail chain to file bankruptcy in the wake of coronavirus lockdowns. But analysts say J.Crew's struggle started years earlier, as its debt mounted and it lost touch with its customers. Illustration: Carter McCall/WSJ
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